Since Media One’s vision also involved keeping team sizes lean, efficient and agile, recruitment was largely of youngsters that had little or no broadcast experience. Intensive tech training was conducted by NDTV for the Media One personnel to ensure those new to the broadcast industry were brought up to speed. The technology team at Media One were made comfortable with the advanced technology through intensive and highly customized training plans tailored for the environment they were working in. Extensive documentation was prepared that listed out SoP’s (Stand Operating Procedures), Failover Mechanisms, Troubleshooting tips and regular preventive maintenance cycles. These are used in Media One channel till date and what makes us at NDTV WW Tech especially proud is the smooth post launch operations in place, a young and highly lean Technology team (the maximum broadcast experience is 3 years) and a great relationship with the members of the Media One technology team.